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매트리스 커버 \n	120×200+35 \n	150×200+35	180×200+35
베개 커버	48×74 ×1	48×74 ×2	48×74 ×2

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환불 정책

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취소

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제품이 출하되기 전까지만 주문 취소가 가능합니다. 주문을 취소해야 하는 경우 customercare@tbhofficial.com 으로 문의하여 요청을 제출해 주십시오.

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환불

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당 웹사이트에서 구매한 제품만 반품이 가능합니다. 반품은 유효한 주문 참조 번호와 함께 배송/수령일로부터 30일 이내에 당사에 도착해야 합니다.

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물품의 상태

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1. 모든 상품이 착용되지 않고, 세탁되지 않았으며, 수선되지 않은 상태이며, 행태그가 부착된 그대로인지 확인해 주십시오.

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2. 모든 최종 판매 제품은 교환, 환불 또는 반품이 불가능합니다.

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3. 번들/세트 구매의 경우, 개별 제품은 별도로 반품하여 환불받을 수 없습니다. 환불을 요청하시는 경우, 증정품을 포함한 번들/세트의 모든 구성품을 함께 반품해야 합니다.

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4. 구매 시 제공된 모든 무료 증정품은 주문을 반품하려는 경우 함께 반품해야 합니다.

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환불 및 비용:

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1. 환불은 원래 결제 방식으로만 처리됩니다. 반품 주문에 대해서는 현금 환불을 제공하지 않는다는 점을 참고해 주십시오.

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2. 고객은 반품 배송비와 관세 및 세금, 기타 수수료(해당되는 경우)에 대한 책임이 있습니다. 반품 배송비, 관세 및 세금, 기타 수수료(해당되는 경우)와 최초 배송비, 관세 또는 세금(해당되는 경우)은 환불되지 않습니다.

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당사는 위 조건을 충족하지 않는 물품에 대한 반품을 거부할 권리가 있습니다.

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제품에 품질 문제가 있는 경우, 적시에 당사에 연락해 주십시오.

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교환

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당사는 현재 모든 국제 주문에 대해서는 교환을 진행할 수 없습니다.

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질문이 있거나 지원이 필요한 경우 연락처:

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이메일: customercare@tbhofficial.com (24–48시간 이내 응대).

","shippingPolicy",{"_11":1489,"_35":1490,"_19":1491,"_1077":1492,"_1485":1493},"gid://shopify/ShopPolicy/49312956738","Shipping Policy","https://checkout.shopify.com/96078922050/policies/49312956738.html?locale=en","shipping-policy","

배송 정책

1. 처리 시간 및 주문 상태

주문은 영업일 기준 1–2일 내에 처리됩니다(주말 및 공휴일 제외). 주문량이 많을 경우 약간의 지연이 발생할 수 있습니다. 주말에 접수된 주문은 다음 영업일부터 처리가 시작됩니다.

주문이 완료되면 주문 번호가 포함된 확인 이메일을 받게 됩니다.

참고: 예약 주문 상품의 배송 시간은 안내된 예상 일정에 따릅니다.

2. 배송 지역, 소요 시간 및 배송비

당사는 현재 아래 표에 기재된 일부 국제 배송 가능 지역으로만 배송을 진행하고 있습니다.

총 배송 소요 시간 = 처리 시간 + 배송 시간.

배송비 확인 방법: 배송비는 결제 단계에서 배송지와 주문 물품 무게를 기준으로 자동 계산됩니다.

배송 가능 지역/배송 소요 시간 /배송비

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

도착지	배송 소요 기간 (영업일)	배송비 (0–2kg)	배송비 (2–5kg)	배송비 (≥5kg)
한국	8–12	$8	$12	$20
태국	7–10	$10	$15	$35
일본	6–10	$12	$25	$45
싱가포르	6–8	$12	$28	$50
미국	12–14	$45	$100	$180
프랑스	9–14	$28	$70	$110
영국	8–10	$25	$60	$90
베트남	8–12	$8	$20	$35
필리핀	5–10	$20	$42	$70
말레이시아(반도)	5–7	$10	$25	$35
말레이시아(동부)	8–14	$18	$40	$60
홍콩	3–5	$7	$15	$25
마카오	3–5	$7	$15	$25
대만	6–10	$10	$28	$50
호주	14–16	$37	$84	$144
캐나다	14–16	$42	$96	$138
아일랜드	11–13	$32	$71	$115
독일	11–13	$32	$71	$115
네덜란드	11–13	$32	$71	$115
스웨덴	11–13	$32	$71	$115
스페인	6–18	$32	$71	$115
이탈리아	6–18	$32	$71	$115
뉴질랜드	9–14	$23	$57	$92
멕시코	12–19	$25	$54	$94
사우디아라비아	6–10	$36	$82	$130
아랍에미리트	6–10	$25	$63	$102

(참고: 배송 소요 시간은 예상치입니다. 통관, 기상 상황 또는 현지 세관 보류로 인해 지연이 발생할 수 있습니다.)

3. 주문 추적

주문이 배송되면 추적 번호와 링크가 포함된 배송 확인 이메일을 받게 됩니다.

운송사 웹사이트에서 추적 정보가 활성화되기까지 최대 48시간이 걸릴 수 있습니다.

4. 세금, 관세 및 통관

해당 지역의 경우, 관세 및 세금이 결제 과정에서 자동으로 계산되어 표시됩니다.

이러한 비용은 상품 가격이나 배송비에 포함되지 않으며, 고객의 지역 관할 기관에서 결정합니다.

5. 배송이 지연되거나 화물이 분실된 경우

지연: 배송 소요일은 예상치이며, 운송사 물량 증가, 세관 검사 또는 예기치 않은 상황으로 인해 지연이 발생할 수 있습니다.

분실된 배송물: 추적 정보가 15 영업일 이상 업데이트되지 않는 경우, customercare@tbhofficial.com으로 연락해 주십시오. 운송사와 함께 조사하여 도움을 드리겠습니다.

6. 도움이 필요하세요?

배송 관련 문의가 있는 경우에는, customercare@tbhofficial.com 으로 연락해 주십시오. 더 빠른 안내를 위해 이메일에 주문 번호를 포함해 주시기 바랍니다.

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